— 1. China Local Delivery
1.1. Local Collect
· You will need to provide your address and we will send items to your nearest logistic drop-off points in mainland of China, you can go and pick up the parcel freely when you are available (5-7 working days, usually free-charge in 3-5 days for stock).
1.2. Door to Door in China
· Local express delivery will cost 1-3 working days, depends on consignee address distance.
· Hongkong,Taiwan and Maco will need to provide your company license number.
1.3. Track your parcel
· The tracking information will upgrade by logistic company, you may find the details through the logistic website.
· If you phone number is registered as consignee's number, and you may find details through your Wechat or Alipay. Sometimes because of the language set limitation, overseas customers may want to ask help from customer service(Contact Us）
1.4. Flexible delivery options
· You need never worry about ship an alternative place and missed parcel ever again, with the following available with delivery.
-Delivery to your business partner in china
-Delivery to your local warehouse
-Collect from a local pickup store
-Shop in our overseas online store and ship to you directly from your country
— 2. Deliver to Ports in China
2.1. Which domestic ports?
· Ship to Ningbo Port, Shanghai Port, Lianyungang Port2.2. How can l arrange a shipment?
· If you dont have any experience to order products directly from China.We suggest you to order via FOB or CIF or DPD
· lf you are familiar with international trade.Look and find our products and get packaging list from us and consut with your local logistic agency.
— 3. International Delivery
3.1. Can you ship to my address in my country?
· Yes, items can ship to your country directly and you ill only need to provide us your post code and address. Various shippment methods will vailable for you choose.
3.2. Epidemicsituation
· We continue to deliver to over 50 countries at this time, but delivery leading time will depends due to coronavirus. For future information, please contact us Customer Services Team via email info@kytools.cn or call +86(0)576-86711667 ; more information on the steps please click below: Find out more (Download the PDF)
— 4. Packing and Quantity before Shipment
4.1. How are the goods packed and how many pcs per package?
· We rely on OEM orders as the main line, so in addition to Nuetral Package (White Recycleable Box), the packaging style can be customized according to customer requirements. The packaging style depends on the product type and dimensions. For specific requirements, please contact us at sales@kytools.cn or scan the code and add our global sales customers (WhatsApp QR code).
— 5. Logistics Freight
5.1. How much is the express fee? ls the price including freight fee?And which express do you have?
· We have many ways of logistcs, incuding sea freight air freight and international express. We often cooperate with DHL FedEx,TNT,Global EMS, or other third party freighters.
— 6. The date of delivery
6.1.Are the goods in stock and how long is your delivery time?
· The produts of OME need to be poduced by order All conventional products have small batch stock. lf you place an order, please contact us at sales@kytools.cn
